Compen at last!

A self-employed bod has ‘sued’ a gas company for wasting his time (which is money) for about two years! The gas company settled o.o.c. for the amount he’d logged, over the two years, in phone-calls, letters and, more importantly, his time – priced at his business-rate which, for small firms is really good news.
The day before yesterday my bt line went iffy then all the phones and the ‘net went off. Nothing. And, when it all goes, you’ve no way to contact anyone. Thank heavens for a mobile – but it cost £10 to top that up to cover all the £1.50 a minute calls to our ISP in order to get bt to check the line. Meanwhile online business etc. was at a standstill. It eventually got sorted earlier today and we’re only about £20 down on the fault – which was not our fault – it was indeed a bt line fault.
We can stand this – to some extent – but the case above involved over £2,000.00p which most tiny one-man-bands can’t cover. Good news indeed!